Founded in 2012 in Santiago, Chile, uPlanner is a company dedicated to the development and implementation of data-driven solutions for higher education. We currently have offices in Chile, Peru, Colombia, Mexico, Brazil and the USA. We have completed projects in 16 countries with over 100 institutions and on 250 campuses, and we have had a direct impact on more than 2.5 million students.
To promote efficient management within education institutions by means of data-driven solutions that impact each and every member of the academic community and contribute substantially to the education of future professionals.
To become the EdTech company with the greatest impact on education globally by means of data-driven solutions.
We believe in the power of technology to impact positively on education, transforming people and societies. We are dedicated and passionate about what we do. We are committed to providing our clients with service excellence, results, and transparency in accordance with their goals and objectives, with a view to creating lasting relationships.
We believe that teamwork and collaboration are essential to the growth of ideas and their evolution into successful actions with concrete results. We promote relationships with clients, partners and collaborators that encourage environments characterized by integrity, commitment and constant support to foster the achievement of medium- and long-term objectives.
Innovation is our main driver. We work hard to become the best possible version of ourselves. As such, we promote continuous learning for our organization, our professionals, our clients, and our partners.
This year uPlanner launches uExperience, the student life application.
uPlanner has a team of more than 90 people, including education specialists, data scientists, and professionals from a variety of specialisms, many of whom have over 20 years of experience in the area. The majority of our professionals are based in Chile, but we also have teams in Peru, Colombia, Mexico, the USA, and other countries.
Although each of uPlanner’s six specialized software solutions has its own installation and operation procedure, they all involve a common sequence of steps:
Work begins with a discussion between uPlanner and the educational institution’s teams in order to identify the problem or requirement and to define the scope of the solution to be provided by uPlanner.
The standard version of each of our solutions has been designed to tackle a broad range of specific cases. If the institution has specific requirements that warrant additional development and personalization of the solution, these are defined in this step.
uPlanner’s solutions permit the definition of a series of rules and other parameters in order to adapt their functionality to the individual characteristics and requirements of each institution.
Typically, these parameters include the academic period to be managed, the profiles of those professionals who are permitted to authorize different phases of a process (e.g., curriculum design), the profiles of those users who are permitted to execute an action (e.g., book a laboratory), and so on.
Our solutions are driven by each institution’s data. Hundreds of data types can be entered, including enrolment and failure statistics for different student cohorts, course sequences as defined by study plans, or lists and features of the sports facilities that can be booked and used by students.
In this step, all of the data to be used by the uPlanner solution is loaded into the platform. Training is generally provided by our experts to ensure efficient data input and automation of processes where possible.
Once the above steps have been completed, the uPlanner solution is ready for use.
Some solutions (uBooking, uFaculty and uExperience) include two main operating environments: one for users (e.g., students can book facilities and equipment, teachers can propose their work plan for the coming semester, students can receive information regarding events to do with the courses on which they are enrolled, etc.) and one for administrators (the educational institution’s professional teams).
With other solutions (uPlanning, uAssessment and uRetention), the users are those professionals who need to execute a certain task as part of the institution’s educational management.
All of uPlanner’s solutions are able to generate useful data to improve different educational aspects of institutional management. This step involves the download and export of this data to other platforms, as required. Depending on the solution, this can be done at any point in time or at predefined intervals (e.g., at the end of an academic period).
Among the added value provided by our solutions is the provision of evidence to inform decision-making and action on the part of the institution.
Data concerning real use of facilities and equipment (collected by uBooking) is key to guiding the planning of future infrastructure investments. Information regarding the dropout likelihood of each student (collected by uRetention) is essential for the design and execution of institutional measures to increase student retention. And so on across all of uPlanner’s solutions.
Generally speaking, these steps are cyclical: following the implementation of development or investment plans and the completion of another academic period, the solution can provide new evidence to guide the next cycle of improvement.